At Krrid, we are committed to providing high-quality chess educational services. If you are not completely satisfied with our offerings, our Refund Policy is designed to ensure fairness while protecting the integrity of our digital and personalized services. Please read the policy below carefully.

1. Eligibility for Refunds

a. Course Enrollments

• Refund Window: Refunds for course enrollments may be requested within [Insert Number] days from the date of enrollment.

• Content Access: To be eligible, no more than [Insert Percentage]% of the course content should have been accessed. Once significant progress is made, the course is considered non-refundable.

b. Subscription-Based Services

• Cancellation Period: For subscription services, you may cancel within [Insert Number] days of the subscription start date for a full refund.

• Partial Periods: Partial subscription periods or renewals are non-refundable.

c. Special and Personalized Services

• Non-Refundable Items: Personalized coaching, one-on-one sessions, and live events are non-refundable unless the session or event is canceled by Krrid.

2. How to Request a Refund

• Contact: To initiate a refund request, please contact our support team at:
  Email: [Insert Refund Support Email]

• Information Required: Include your full name, account details, purchase reference number, and the reason for the refund request.

• Submission Deadline: All refund requests must be submitted within [Insert Number] days from the date of purchase.

3. Refund Process and Timeline

• Review Period: Once received, your refund request will be reviewed within [Insert Number] business days.

• Approval Notification: If your request is approved, you will be notified via email.

• Processing Time: Refunds will be processed within [Insert Number] business days after approval, using the same payment method originally used for the purchase.

4. Non-Refundable Items

• Accessed Content: Purchases for which more than [Insert Percentage]% of the course content has been accessed are non-refundable.

• Fully Rendered Services: Any service that has been fully rendered (e.g., completed live events or one-on-one sessions) is non-refundable.

• Promotional Offers: Items purchased as part of a promotional package or at a discounted rate may have specific non-refundable conditions.

5. Modifications to the Refund Policy

Krrid reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

6. Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact us at:

Krrid Refund Support

Email: officialkrrid@gmailcom
Address: Gaurs Shiddhartham Society, Gaur City 2, Ghaziabad, Uttar Pradesh 201009

Phone: 7309051044

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.